| Theme of Research: Anatomy of the Dynamic Competitive Advantages and their
Support System of Japanese Firms: A Resource-based View 1. "The Antecedents of Service Quality and Product Quality and their Influences on Bank Reputation: Evidence from the Banking Industry in China" published in "Managing Service Quality" (MCB University Press) Vol. 13, No. 1, 2003 2. "Service Quality, Customer Satisfaction, Customer Value and Behavior Intentions: Evidence from China's Telecommunication Industry" published in "Info - The Journal of Policy, Regulation and Strategy for Telecommunications (MCB University Press) Vol. 4, No. 6, 2002 3. "Service Quality, Customer Satisfaction, Customer Value and Behavior Intentions of Customers in Telecommunication Industry" presented at "The Fourth International Conference of Electronic Commerce: Succeeding in the new Waves of E-business, IEC2002", 23-25 October 4. "Multi-level Competition and the Integrated Hierarchical Model of Competitive Advantages in turbulent Environments: a Resource-based View" published in "Foresight - The Journal of Future Studies, Strategic Thinking and Policy", Vol. 4, No. 3, 2002 5. "The Antecedents and Consequence of Service Quality and Product Quality revisited: Evidence from Bank Industry in China" published in "QUIS 8 Quality in Service: Crossing Borders" (by University of Victoria, Canada) 2002 6. "The Key Determinants of Superior Growth Performance of Entrepreneurial Firms: Evidence from China" presented at "Proceedings of the 9th International Annual Conference of European Operations Management Association: Operations Management and the New Economy", Copenhagen, 2-4 June 2002 7. "Service Quality, Customer Satisfaction and Customer Value: an integrated framework: building the support system of competitive advantages, published in "Journal of Wuhan Polytechnic University, China" No.6 |